Ooredoo Call Center & Delivery
Project Description
Since 2017, NVS-Kuwait is managing and operating the outbound call center, warehouse, and delivery services of Ooredoo-Telecom; through an expert and well-trained sales staff (Sales Agents, Team Leaders, Supervisors, and Managers), equipped with specialized solution developed to automate and monitor the whole process: sales, activations; auditing; packaging and delivery.
Details & Benefits
- Automated Sales & Delivery Process
- Increase the sales performance through the Sales And Delivery Experts
- Decrease the delivery time to one-day margin
- Solutions KPI's to monitor the whole business process